DREAMJILI's Privacy Policy
At DREAMJILI, protecting your account privacy and personal data is a core part of how we operate. This DREAMJILI privacy policy explains what information we gather, why we collect it, and the steps we take to keep your details safe whenever you use our platform.
Data We Collect How We Keep Your Data Safe
We apply strict technical and organizational controls to protect your privacy at DREAMJILI, following recognized best practices for data protection.
256-bit SSL Encryption
All information sent between your browser and our servers is protected with 256-bit SSL encryption. This means any transaction or personal detail you share with us is scrambled and hard for outside parties to intercept.
Encrypted Server Storage
Your personal information is stored on encrypted servers with access limited to authorized personnel only. We apply multi-layer controls to prevent unauthorized access, so your data remains confidential.
No Third-Party Data Sharing
DREAMJILI never sells your data or hands it over to advertisers. We do not share your personal information with outside parties for marketing purposes, and your details stay under our protection.
Minimum Data Collection
We stick to a minimum data collection principle. When you create an account, we ask only for the essential details required to run our services, and we never request unnecessary information.
Your Data Rights
You can always request a copy of the personal data we hold about you, ask us to correct outdated details, or ask for your account information to be removed. Just contact our support team and we'll help you promptly.
Cookie Controls
Our website uses cookies to remember your preferences and improve your overall experience. You can disable or manage cookies through your browser settings at any time, although some features may not work as smoothly without them.
This privacy policy covers every service and product under DREAMJILI, whether you are enjoying DREAMJILI mobile access on your phone or playing through the website on your computer. By using our site or app, you agree to the practices described in this policy. Your privacy is our top priority, and we want you to feel confident about how your personal information is handled.
1Introduction
DREAMJILI has become one of the most trusted online gaming platforms in the Philippines, and we pair that reputation with a strong commitment to responsible play. Protecting your personal information is a basic right, and this privacy policy explains what data we collect, why we collect it, and how we keep it safe.
From the moment you register with DREAMJILI to every game you play, deposit you make, or withdrawal you request, protecting your data is our responsibility. We follow international data protection standards and keep your privacy at the highest level of importance. That applies whether you are on the go or playing from home.
We have written this policy in plain English so that Filipino players can easily understand how their information is handled. If anything is unclear or you have questions about your data, please reach out to our support team and we will be glad to help.
DREAMJILI never sells or transfers your personal information to third parties without your permission. That is our promise. In limited cases, we may share data only when it is required by law or necessary to deliver the service you requested. Your account privacy remains protected at all times.
2Information Collection
DREAMJILI collects only the information needed to provide our services. We gather two types of data: information you provide directly, and information collected automatically as you use the platform.
| Types of Information We Collect | What We Collect | Why We Need It |
|---|---|---|
| Identity Information | Full name, date of birth, and a valid government-issued ID number | KYC verification and age confirmation to ensure all players are 21 and above |
| Contact Information | Email address, mobile number, and current address | For account communication, security alerts, and fraud prevention |
| Financial Information | GCash account details, payment method references, and transaction history (amounts in PHP) | To process deposits and withdrawals quickly and securely |
| Technical Data | This includes your IP address, the type of device you are using, and your browser information. We collect these details to keep your session stable and to make sure the platform runs smoothly on your screen. | Security & Fraud Prevention |
| Gaming Data | Your game history, bet amounts, and the length of your playing session on DREAMJILI. | Responsible Gaming & Service Improvement |
We never store your complete payment card number or your banking password. All financial details are kept in encrypted form, and we follow strict data protection standards to keep your account privacy intact.
3How We Use Your Information
DREAMJILI uses your personal data only for clear, specific reasons. Every use has a legitimate purpose, and we never collect or process more information than necessary to serve you well.
- To create, verify, and manage your DREAMJILI account.
- To process your deposits and withdrawals in PHP smoothly and accurately.
- To run KYC verification and confirm your identity securely.
- To prevent fraud, money laundering, and other illegal activities.
- To provide customer support and help you resolve account issues quickly.
- To send promotions and bonus offers, but only if you have given us your permission.
- To support responsible gaming and protect players who may need help managing their play.
- To meet our legal and regulatory obligations in the Philippines.
- To improve DREAMJILI's services, mobile access, and overall player experience.
If you do not want to receive promotional emails or SMS, just inform our support team at any time. We will promptly remove you from our marketing list.
4How We Share Information
DREAMJILI never sells your personal data. In limited situations, we may share only the necessary information with trusted partners under specific circumstances:
- Payment providers — to complete your deposit and withdrawal transactions safely.
- Identity verification partners — to complete KYC checks and keep your account secure.
- Law enforcement or regulatory bodies — when required by legal obligations.
- Game software providers — to deliver your favorite games and keep the gaming service running properly.
- As stated in this DREAMJILI privacy policy, we work with audit and compliance organizations to meet licensing requirements.
All these third parties operate under DREAMJILI's strict confidentiality agreements. They may only use your information for specific purposes and cannot share it anywhere else.
If a court order or government directive requires it, DREAMJILI must provide information to comply with legal obligations. In such cases, we will make every effort to notify you whenever possible.
5Cookie Policy
DREAMJILI uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience.
| Types of Cookies | Purpose | Validity |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Cleared when the session ends |
| Functionality Cookies | Remembering language and preferences | 1 year |
| Analytics Cookies | Analyzing how the site is used | 2 years |
| Security Cookies | Detecting fraud and bots | 30 Days |
You can control cookies through your browser settings. However, if you disable essential cookies, some features of the site may not work properly.
6Your Privacy Matters
DREAMJILI uses state-of-the-art technology to safeguard your information. Our security systems are multi-layered and continuously updated.
- 256-bit SSL/TLS encryption for all data transfers.
- AES-256 encryption for information stored in the database.
- Two-factor authentication (2FA) for account protection.
- 24/7 security monitoring to detect suspicious activity.
- Regular security audits conducted by third-party experts.
- Firewalls and DDoS protection form the first layer of DREAMJILI's data protection, keeping our servers safe from external threats.
All DREAMJILI systems are hosted in internationally standard data centers. These facilities run round-the-clock physical security, continuous monitoring, and strict environmental controls. Every connection is also protected with 256-bit SSL encryption so your details stay safe in transit.
7Your Privacy Rights
As a DREAMJILI player aged 21 and above, you keep control over your personal data. Under this privacy policy, here are the rights that apply to your account and information:
Right to Access Information
You can ask us what personal data we hold about you and why we keep it on file.
Right to Correct Information
If you spot something wrong or outdated in your account details, you may request an update or correction anytime.
Right to Delete Information
In certain situations, you can ask us to remove your personal data from our systems.
Right to Restrict Processing
Under specific conditions, you may ask us to pause or stop processing your information while your request is being reviewed.
Data Portability
You can also request a copy of your data in a widely used, machine-readable format so you can move it if needed.
Marketing Opt-Out
If you no longer want to receive promos and updates, just tell us and we will take you off the list right away.
To exercise any of these rights, simply reach out to our support team. We will respond to your request within thirty (30) days.
8Third-Party Services
DREAMJILI works with a small number of trusted third-party services to improve your overall experience. Each provider follows its own privacy policy, so we recommend reviewing their terms as well.
- Game software providers supply the slot machines and live casino tables you enjoy at DREAMJILI.
- Payment gateways process deposits and cash-outs securely through the supported bank and e-wallet channels available on the platform.
- KYC verification services help us confirm your identity and keep the platform safe for everyone.
- Analytics services help us understand how players use the site so we can improve performance and address issues faster.
- Customer support software powers our live chat so you can reach us quickly whenever you need assistance.
DREAMJILI only gives these third parties the limited information they need for a specific task, and every provider must follow our privacy and security standards at all times.
9Children's Privacy
DREAMJILI strictly does not provide services to anyone below 21. We do not knowingly collect personal information from minors.
- We verify your age when you create an account.
- Your age is confirmed again during the KYC process.
- If we identify a minor's account, it is closed right away.
- If a minor's information was captured, we delete it immediately.
If you know of a minor using DREAMJILI, please inform our support team right away so we can act quickly.
10Policy Changes
DREAMJILI may update this Privacy Policy when needed. If changes are made:
- The updated date will be shown at the top of the page.
- For important changes, we will send you an email notification.
- You will also see a notification on the platform.
- Continuing to use the site after the changes means you accept the new policy.
We encourage you to visit this page regularly so you stay up to date with the latest policy.
11Contact
For any privacy questions or requests about your account privacy and data protection, get in touch with us:
24/7 support is available.
We usually respond to privacy requests within 24 hours. For urgent concerns, reach us through live chat.
Your Information SecureStart now
At DREAMJILI, protecting your privacy is one of our top commitments. When you sign up for an account or browse the game lobby, your personal details are handled with care and kept secure at all times. We follow the Philippine Data Privacy Act and rely on 256-bit SSL encryption to guard your information, so you can play responsibly and enjoy a world-class gaming experience with real peace of mind.
